Phoenix wrote:I'm sorry but TC are simply running a damage limitation exercise. The accident at CP and having to wait for another coach to bring his glasses, if correct, should have triggered management questions. If things had been worse, thankfully all are safe, TC would be looking at corporate responsibility.
craigpod wrote:As a family orientated organisation we feel loathe to apportion blame to Traveller's Choice over the near-miss incidents last Wednesday. A re-numeration package hopefully suitable to all parties has been agreed with Traveller's Choice. They are also in the process of writing to all passengers on the night with a letter of apology.
We would be grateful if the night was not "sensationalised" with "out of context" comments which in our opinion serve no purpose.
Many Thanks
Peter Allchin, Michelle Helme & Garry Hocking.
Phoenix wrote:Sensationalism and out of context? What I've read on the forum is not half as sensational as the stories I've been told. Example, 8 people got a taxi home from, I think, Keele services rather than stay on the coach. Sensationalism? No, fact.
Fraser Eagle were slated on the old forum for a bad driver, no one said don't blame the company at that time. TC are getting away with this one very lightly.
Were you on the TC coach? No
Yes, so given they are bending over backwards to keep us happy and that it was the actions of the driver that were at fault what would be the point in dragging tc's name through the papers?
D-EZ wrote:Hmmm only half the story seems to be graspped here. Please can someone explain the whole situation and what actually happened because theres many rumours? Many thanks.
Moose wrote:D-EZ wrote:Hmmm only half the story seems to be graspped here. Please can someone explain the whole situation and what actually happened because theres many rumours? Many thanks.
What has needed to be said, has been said.
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