Posh wrote:steve mfc wrote:Mark Gwent wrote:Hi laptop as decided to go bang is there a good cheap local firm or is it best to go to currys or p.c world
You could try Black Box computers at Skerton.
I've had a laptop from Black Box (Acer) and the disk went after 13 months, i.e. out of warranty. My Dad bought one from them and again the disk went this time after 14 months. Personal view but don't touch their lappys with a barghpole. Try either
http://www.dabs.com or try Mattick Computers in Morecambe who we buy our desktops from and get really good service.
Notwithstanding that you might have found better prices and service elsewhere anyway, the fact that the disk went after 13 and 14 months and "Out of warranty" doesn't mean you can't get it repaired or replaced free of charge. By law, something has to last "A reasonable time" and I would suggest that 13 months is not a reasonable time for something to go wrong. You just need to tell them this and not be fobbed off with the "Out of warranty" garbage they spout, because it means nothing. If they want to charge you for repairs to something that hasn't lasted as long as it should then they have no right to. A warranty is just something shops hide behind. Unfortunately, they tend to get away with it because people don't know their rights. If you stand firm, tell them that you have paid a large amount for something which is expected to last more than that time, and that you will take legal action or go to trading standards if they don't repair or replace it, they will have to put it right, it's the law.
Posted: Wed Mar 11, 2009 9:28 pm