Keith wrote:RedRedWine wrote:If that means bringing in external caterers to supplement the club’s offering - then so be it.
I disagree. Morecambe FC have again won the
‘Best Pie in Sport’ award at the British Pie Awards 2019 with the steak & ale, while the chicken ham & leek was ‘Highly Commended’ (ie runner up). What we need to do is shout about this success from the rooftops and make sure we can sell as many as possible at each match! Visiting fans should arrive at The Globe wanting our food! The negative feedback from the
mystery shopper and change in ownership may result in
finally getting some focus on the match day experience.
http://www.britishpieawards.co.uk/Sports Pie – a pie commercially sold at sports clubs – to be eaten and judged HOT
Description: A class open to Sports Clubs and/or their suppliers whose entries are commercially sold at their Clubs. The name of only one Club must accompany each entry. Entries may be any shape and may weigh up to 600g.
I said supplement. The product is great, but the service is not - as I'm sure many supporters attending games will testify and as reflected in the match day experience feedback given to the club from an independent body, and its own supporters through a Shrimps Trust members survey.
Put all the posters you want up - If the club are unwilling to implement changes/suggestions to improve things in this area (they have started pre-ordering for alcoholic drinks - but the way this is currently managed, it's effectively queue jumping), there is no way they will be able to cater for a 4,000 crowd, because we only just about manage with 1,500 home fans currently!
The promotion should showcase all aspects of the club to attract new and lapsed supporters on a regular basis. Everything needs to run like clockwork - and hopefully it doesn't rain. If people want a beer at half time, they should be able to have one. At the moment - the club sells 60-70 pints in the home end terrace at H/T (as per sales data I have seen) - given that the queue lasts the duration of the interval, I'd say that's the maximum they can sell in this area. Is this going to be enough? What are the club doing to make sure this doesn't piss off a load of potential fans and also maximise the 15 minutes they do have for ancillary purchases - which is part of the remit behind the reduced entry; and uplift in food and drinks sales?