Shrimpsvoices

Last night it was mentioned that some people have had problems when contacting the club and it was explained there were three email addresses for the club.

Just a thought but could we have all three email addresses on the contact page instead of just office@morecambefc.com then people might be able to channel their query in the right direction.

Also some names of peple would be useful in the different sections like office staff, events staff, club shop etc then people get an idea of who they should be contacting as well as giving it a more personal touch.

At the moment if I was to ring the club I would ring the main number not have a clue who I needed to speak to and then wait to find out who I was been put through to. Where as it would be nicer to say "please can I speak to ....." about booking an event or about tickets etc.

Speak or email Jody. She is always very nice and helpful.

P/T Indie wrote:Last night it was mentioned that some people have had problems when contacting the club and it was explained there were three email addresses for the club.

Just a thought but could we have all three email addresses on the contact page instead of just office@morecambefc.com then people might be able to channel their query in the right direction.

Also some names of peple would be useful in the different sections like office staff, events staff, club shop etc then people get an idea of who they should be contacting as well as giving it a more personal touch.

At the moment if I was to ring the club I would ring the main number not have a clue who I needed to speak to and then wait to find out who I was been put through to. Where as it would be nicer to say "please can I speak to ....." about booking an event or about tickets etc.

We will also be adding the info onto the supporters club website at a later date, we want to make it easier for people to find contact information.

Please also remember that myself and the rest of the interim committee are here to help so if you have any problems contacting the club, then contact one of us and we will try and assist the best we can, we cannot always get a response but we will certainly try our best to help all fans.

Cheers, Sam